Privacy Policy

1. Introduction

VeeTee Technologies ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at veeteetechnologies.com (the "Website"), use our services, or otherwise interact with us.

By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Website.

VeeTee Technologies is headquartered in Chennai, India and provides IT services to clients in India, the United States, the United Kingdom, the United Arab Emirates, Singapore, and Canada.

2. Information We Collect

2.1 Personal Data You Provide Directly

We collect personal information that you voluntarily provide when you interact with our Website, including through our forms:

Contact Form

• First name and last name
• Email address
• Phone number
• Country of residence
• Message content

Career Application Form

• First name and last name
• Email address
• Phone number
• Date of birth
• Educational qualifications and details
• Resume / CV file upload

2.2 Information Collected Automatically

When you visit our Website, we may automatically collect certain information about your device and browsing activity through cookies and similar tracking technologies, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Device type (desktop, mobile, tablet)
• Pages visited, time spent on pages, and navigation paths
• Referring website or source
• Date and time of each visit
• Click interactions and scroll behaviour

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide the services you request
• To process career applications and evaluate candidates for employment
• To communicate with you about our services, updates, and promotional offers (only with your consent where required by law)
• To improve, personalise, and optimise the performance and user experience of our Website
• To analyse website traffic patterns and user behaviour for internal analytics purposes
• To detect, prevent, and address technical issues, fraud, or security threats
• To comply with applicable legal obligations and enforce our terms of service
• To maintain internal records and manage our customer relationship management (CRM) system

4. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your experience and gather analytical data. The primary tracking tools we use are:

Google Tag Manager (GTM-KQ52THPR)

Google Tag Manager is a tag management system that allows us to deploy and manage various tracking scripts on our Website. GTM itself does not collect personal data, but it facilitates the deployment of tags that may collect data, such as Google Analytics. GTM may set cookies to manage the loading of scripts efficiently.

Google Analytics 4 (G-T8SWNEEXEH)

We use Google Analytics 4 (GA4) to collect and analyse information about how visitors use our Website. GA4 uses cookies and collects data such as:

• Number of visitors and sessions
• Session duration and bounce rate
• Pages viewed and user navigation flow
• Geographic location (country and city level)
• Device and browser information
• Traffic sources and referral information
• User engagement events (clicks, scrolls, file downloads)

Google Analytics data is processed by Google LLC. For more information on how Google processes data, please visit Google's Privacy Policy. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality and user experience of our Website.

5. Third-Party Services

We use the following third-party services in connection with our Website:

Lead Capture and CRM (server.tazk.in)

When you submit a form on our Website (such as the contact form or career application form), the data you provide is transmitted to our external API hosted at server.tazk.in for lead capture and customer relationship management purposes. This service stores your submitted information securely to enable our team to respond to your enquiry or process your application. Access to data on this platform is limited to authorised VeeTee Technologies personnel.

Google Analytics and Google Tag Manager

As described in Section 4, we use Google Analytics 4 and Google Tag Manager to collect and analyse website usage data. These services are provided by Google LLC and are subject to Google's Privacy Policy and Terms of Service.

OpenStreetMap

Our contact page displays an embedded map powered by OpenStreetMap to show the location of our office. OpenStreetMap may collect limited technical data such as your IP address when the map tiles are loaded. OpenStreetMap is operated by the OpenStreetMap Foundation and is subject to its own privacy policy.

6. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your personal data only in the following circumstances:

• With service providers: We share data with trusted third-party service providers (such as our CRM platform and analytics tools) who assist us in operating our Website and conducting our business, subject to confidentiality obligations.
• For legal compliance: We may disclose your information if required to do so by law, regulation, legal process, or governmental request.
• To protect rights and safety: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or violations of our terms of service.
• Business transfers: In the event of a merger, acquisition, reorganisation, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal data.

7. Data Retention

We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

• Contact form submissions: Retained for the duration of our business relationship and for a reasonable period thereafter to address any follow-up enquiries, typically no longer than 3 years from the date of last contact.
• Career applications: Retained for the duration of the recruitment process and for up to 2 years thereafter, unless you request earlier deletion.
• Analytics data: Website usage data collected through Google Analytics is retained in accordance with Google's data retention settings. We have configured our GA4 property to retain data for up to 14 months.
• Cookies: Cookie lifespans vary by type. Session cookies are deleted when you close your browser. Persistent cookies used by Google Analytics may remain on your device for up to 2 years.

When personal data is no longer needed, we will securely delete or anonymise it in accordance with our data retention policies.

8. International Data Transfers

VeeTee Technologies is headquartered in India and operates globally, serving clients in India, the United States, the United Kingdom, the United Arab Emirates, Singapore, and Canada. As a result, your personal data may be transferred to, stored in, and processed in India or other jurisdictions where our service providers operate.

When we transfer personal data internationally, we take appropriate measures to ensure that your data is protected in accordance with this Privacy Policy and applicable data protection laws. These measures may include:

• Standard Contractual Clauses (SCCs) approved by relevant authorities
• Ensuring that third-party service providers maintain adequate data protection standards
• Obtaining your explicit consent where required by applicable law
• Relying on adequacy decisions made by relevant data protection authorities

Please note that data protection laws in India and other countries where your data may be processed may differ from those in your country of residence. By using our Website and providing your personal information, you acknowledge and consent to such transfers, storage, and processing.

9. Your Rights Under the General Data Protection Regulation (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, you have certain rights under the General Data Protection Regulation (GDPR) and the UK GDPR with respect to your personal data. These rights include:

• Right of Access: You have the right to request a copy of the personal data we hold about you and information about how we process it.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to Erasure (Right to Be Forgotten): You have the right to request that we delete your personal data where there is no compelling reason for us to continue processing it.
• Right to Data Portability: You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
• Right to Object: You have the right to object to the processing of your personal data where we are relying on a legitimate interest (or those of a third party), and there is something about your particular situation which makes you want to object to processing on this ground.
• Right to Withdraw Consent: Where we process your data based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

To exercise any of these rights, please contact us at veetee@vttech.in. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

If you believe that we have not adequately addressed your data protection concerns, you have the right to lodge a complaint with your local supervisory authority.

10. Your Rights Under the California Consumer Privacy Act (CCPA)

If you are a resident of California, United States, you have certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) with respect to your personal information:

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected it, the business purpose for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions.
• Right to Opt-Out of Sale: You have the right to opt out of the sale of your personal information. We do not sell your personal information as defined under the CCPA. However, if this changes, we will provide a clear mechanism for you to opt out.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. We will not deny you goods or services, charge you different prices, or provide you with a different level of quality for exercising your rights.

To exercise any of these rights, please contact us at veetee@vttech.in. We will verify your identity before processing your request and respond within 45 days as required by law.

11. Children's Privacy

Our Website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16 years of age. If we become aware that we have inadvertently collected personal data from a child under 16 without verifiable parental consent, we will take steps to delete that information as soon as possible.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at veetee@vttech.in so that we can take appropriate action.

12. Data Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Use of HTTPS / TLS encryption for all data transmitted between your browser and our Website
• Restricted access to personal data on a need-to-know basis among our authorised personnel
• Secure storage of form submission data in our CRM platform with access controls
• Regular reviews and updates of our security practices to address emerging threats
• Use of secure, reputable third-party service providers who maintain their own security standards

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your data, but we are committed to taking every reasonable precaution to protect it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will revise the "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Website after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

For material changes that significantly affect how we process your personal data, we will make reasonable efforts to provide notice, such as by posting a prominent notice on our Website or sending you a direct notification where feasible.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, including requests to exercise your data protection rights, please contact us using the following details:

For data protection enquiries and requests to exercise your rights under GDPR or CCPA, please email us at veetee@vttech.in with the subject line "Data Protection Request." We will acknowledge your request promptly and aim to resolve it within the timeframes required by applicable law.